Customer Service in Social Media [Infographic]

0 Comments 26 December 2012

If you are active on social media, then you most likely follow some of your favorite brands or companies. And it’s a good thing you do, because if you ever ran into a problem with one of your beloved products or services, you are better off Tweeting for customer service than calling.

The infographic below presented by Click Software provides a deeper look into how customer service has migrated to social media.

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